Always Improving: When Customer Experience Becomes Everyone’s Job
Six months ago, getting help at 3 AM meant waiting hours. Today, you'll connect with a knowledgeable agent within minutes. Find out how the Customer Experience team completely…
customer support
Always Improving: Meet ContaBro and the Future of Customer Support
Getting help with your hosting shouldn't feel like navigating a maze. Discover how ContaBro, Contabo's custom-built AI chatbot, is improving customer support with 24/7 availability, fast problem-solving, and…
Always Improving: Watch Video Guides and Get Faster Answers with our Improved Self-Support Resources
Finding help just got easier. Contabo’s Knowledge Base now includes step-by-step video guides alongside hundreds of articles, all designed to help you solve issues quickly and independently. Explore…
From Newcomer to Changemaker: Gillad’s Journey in Customer Support at Contabo
Ever wondered what goes on behind the scenes in customer support? Meet Gillad, who went from newcomer to changemaker at Contabo, driving innovation and excellence.
CHIP Hotline-Test 2018: First place for Contabo!
Great news from inside Contabo: The German IT magazine „CHIP“ has thoroughly tested the hotlines of several providers. Among companies from other industries, 14 hosting providers were part…
Our support during Christmas holidays
As today our social media team is going on its well-deserved Christmas vacation, we would like to share a few important points of interest with you. Although Christmas…