If you’ve placed an order at Contabo and are now wondering how you’ll know what is happening with your server, here’s how to keep track of your order.
Step 1: Open the Order Status Page
Head over to the Order Status Page. There you can find any updates on your order.
Step 2: Enter your Details
- Enter the email address that you used when making your purchase.
- Enter your Order ID, which was emailed to you after completing your purchase.
Click submit and you’ll be able to see your current order status.
Step 3: Keep an Eye on Provisioning Times
The time it takes to set up your server can vary, depending on what you ordered.
To stay up to date, you can check the Order Status page regularly until you receive your confirmation. It is updated in real time, so it’s the best way to know where your order stands.
Step 4: Watch your Inbox
Once your order is ready, you’ll receive an email with the subject line: “Your login data!”
- Check your main inbox
- Don’t forget to check your spam folder, sometimes important emails end up there too
Watch the Step-by-Step Guide on YouTube
If you prefer a visual walk-through, we’ve also created a detailed video tutorial that takes you through the entire process.