How to use VNC to connect to your VPS
This is a short instruction on how to login to your VPS via VNC:
We recommend to use UltraVNC to connect to the server. Here is a download link for this tool:
It is sufficient to install the VNC client. We do not recommend to install a VNC server on your local computer.
Please start the program and enter your data into the <Host-IP address>:<VNC port> field. The port number and IP address can be found in our initial e-mail to you that contained your login credentials. An example:
After entering this information, please press the button 'connect' and type in your initial password.
Please keep in mind to always check your spelling, since the login is case sensitive. Also look out for your keyboard layout, to prevent any mishaps during the login (Y and Z might be switched due to a different keyboard layout). In order to test which keyboard layout is active, you can enter a few test characters at the login prompt and remove them again before entering your actual login name.
Please keep in mind that the VNC access is not as safe as a connection via SSH or RDP. You should always prefer SSH or RDP. Sometimes, neither is possible. Then, VNC is your best option. Remember to always log out of the operating system after you have finished your work! The logout does not happen automatically with VNC since VNC is independent of your operating system.
Please keep in mind that the IP for the VNC access is different from your servers IP. The connection will not work if you use your servers IP instead of the one provided by us.