CHIP, a well-known IT magazine in Germany, has tested 250 different customer hotlines in different categories by means of several test calls over a period of three months.
As part of the CHIP “Hotline Test 2015” Contabo actually emerges as the winner in the category “speed” among several tested hosting providers from Germany. No other hosting provider than Contabo was available within so many different times of day and night and was able to offer such a fast reaction time to its customers.
Even beyond the category “speed” our service could convince the neutral testers of CHIP. Among 15 tested hosting providers our service hotline has achieved the 2nd place.
High customer satisfaction is one of the most important corporate goals of Contabo. This award is a proof that we are on the right track to achieve this goal. For us, it represents a further incentive to continue giving everything for our customers.
As always, we remain available by phone directly via landline number - at any time, without any hotline fees, queues and menu selection.