Cloud VPS and Bare Metal Servers for Less

Customer Support

How can we assist you?

Self Help

View FAQ

Our FAQ provide a variety of answers to questions that may arise before or after ordering a server. This can be handy to get the necessary information right away. Whether you have a general question, an inquiry about payments and billing or would like to know more about our products, the FAQ are the place to go.

Support Ticket

Submit Request

Our customer support agents monitor our support tickets 24 hour a day, 365 days a year.

Call Support

+49 89 3564717 70 Offline

You can reach us by phone Monday to Friday from 10 am to 8 pm CEST which is 12 am to 12 am your time.

This is a regular landline, not an expensive service number. You will be charged normal rates as for calling any other number in Germany.

Can't Log In to Your Server?

If you can't reach any of your instances, please use this interactive guide for an immediate help. 95% of people are able to resolve their problem using this guide. If that's not the case, a support ticket is automatically generated with all the information provided so that our experts can take a look.

Go to interactive guide

Docs & Tutorials

Please find more detailed product descriptions and How-To's within the
Contabo Product Documentation

Furthermore you can find technical tutorials and How-To's ranging from server setup to installing specific aps in our 
Contabo Tutorials

Contabo Server Status

We are working hard to avoid any kind of service interruption. Should we, however, face a temporary issue in one of our data centers, you can stay informed about the current status over the website:

Order Status

Not certain on the provisioning flow your order is?

Check by accessing the Contabo Order Status page - you need your order number, as well as the email address you used to order.

Contabo Order Status