{"id":23544,"date":"2025-04-30T14:50:03","date_gmt":"2025-04-30T12:50:03","guid":{"rendered":"https:\/\/contabo.com\/blog\/kb\/103000348466-why-do-i-need-to-verify-my-purchase\/"},"modified":"2025-05-14T19:02:44","modified_gmt":"2025-05-14T17:02:44","slug":"103000348466-why-do-i-need-to-verify-my-purchase","status":"publish","type":"kb","link":"https:\/\/contabo.com\/blog\/kb\/103000348466-why-do-i-need-to-verify-my-purchase\/","title":{"rendered":"Why Do I Need to Verify My Purchase?"},"content":{"rendered":"<h4 dir=\"ltr\"><strong>Why do I need to verify my purchase?<\/strong><\/h4>\n<p dir=\"ltr\">We are obligated by law to perform customer data verification for each customer.<\/p>\n<p dir=\"ltr\"><\/p>\n<p dir=\"ltr\">Without your response to the verification request email there is a risk that we can&#8217;t set up the products you have ordered.&nbsp;<\/p>\n<p dir=\"ltr\">&nbsp;&nbsp;<\/p>\n<h4 dir=\"ltr\"><strong>How do I verify my purchase?&nbsp;<\/strong><\/h4>\n<p dir=\"ltr\">If you received a verification request from us, <strong>you will need to follow the instructions in the email.<\/strong> You will likely be asked to provide the following information:<\/p>\n<p dir=\"ltr\"><\/p>\n<ul>\n<li dir=\"ltr\">First Name<\/li>\n<li dir=\"ltr\">Last Name<\/li>\n<li dir=\"ltr\">Address<\/li>\n<li dir=\"ltr\">City<\/li>\n<li dir=\"ltr\">ZIP Code<\/li>\n<li dir=\"ltr\">Country<\/li>\n<li dir=\"ltr\">Telephone Number<\/li>\n<li dir=\"ltr\">A scan of your passport, driving license, or national identity card<\/li>\n<li dir=\"ltr\">A scan of your telephone, electricity, or any other utility bill as long as it contains your name and your address<\/li>\n<\/ul>\n<p dir=\"ltr\"><\/p>\n<p dir=\"ltr\">If possible, please send all scans as an attachment to your email and keep in mind that we can open only jpg, jpeg, png, gif, pdf, log, or txt files.<\/p>\n<p dir=\"ltr\"><\/p>\n<p dir=\"ltr\"><strong>To get your purchase verified as quickly as possible, please respond directly to the email requesting additional verification with the requested information.<\/strong><\/p>\n<\/p>\n<p><span class=\"ast-load-more active\"><a href=\"https:\/\/help.contabo.com\/en\/support\/solutions\/articles\/103000348466-why-do-i-need-to-verify-my-purchase-\" rel=\"nofollow\">Details&#8230;<\/a> <\/span><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Why do I need to verify my purchase? We are obligated by law to perform customer data verification for each customer. Without your response to the verification request email there is a risk that we can&#8217;t set up the products you have ordered.&nbsp; &nbsp;&nbsp; How do I verify my purchase?&nbsp; If you received a verification [&hellip;]<\/p>\n","protected":false},"author":72,"featured_media":0,"template":"","meta":{"inline_featured_image":false,"_uag_custom_page_level_css":"","site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"categories":[2067],"tags":[],"class_list":["post-23544","kb","type-kb","status-publish","hentry","category-kb"],"uagb_featured_image_src":{"full":false,"thumbnail":false,"medium":false,"medium_large":false,"large":false,"1536x1536":false,"2048x2048":false},"uagb_author_info":{"display_name":"Contabo Web","author_link":"https:\/\/contabo.com\/blog\/author\/julius-nalivaiko\/"},"uagb_comment_info":0,"uagb_excerpt":"Why do I need to verify my purchase? We are obligated by law to perform customer data verification for each customer. Without your response to the verification request email there is a risk that we can&#8217;t set up the products you have ordered.&nbsp; &nbsp;&nbsp; How do I verify my purchase?&nbsp; If you received a verification&hellip;","_links":{"self":[{"href":"https:\/\/contabo.com\/blog\/wp-json\/wp\/v2\/kb\/23544","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/contabo.com\/blog\/wp-json\/wp\/v2\/kb"}],"about":[{"href":"https:\/\/contabo.com\/blog\/wp-json\/wp\/v2\/types\/kb"}],"author":[{"embeddable":true,"href":"https:\/\/contabo.com\/blog\/wp-json\/wp\/v2\/users\/72"}],"version-history":[{"count":1,"href":"https:\/\/contabo.com\/blog\/wp-json\/wp\/v2\/kb\/23544\/revisions"}],"predecessor-version":[{"id":23578,"href":"https:\/\/contabo.com\/blog\/wp-json\/wp\/v2\/kb\/23544\/revisions\/23578"}],"wp:attachment":[{"href":"https:\/\/contabo.com\/blog\/wp-json\/wp\/v2\/media?parent=23544"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/contabo.com\/blog\/wp-json\/wp\/v2\/categories?post=23544"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/contabo.com\/blog\/wp-json\/wp\/v2\/tags?post=23544"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}