{"id":22721,"date":"2025-04-24T21:08:48","date_gmt":"2025-04-24T19:08:48","guid":{"rendered":"https:\/\/contabo.com\/blog\/kb\/103000276088-how-do-i-chat-with-the-contabo-customer-support-team\/"},"modified":"2025-05-01T11:15:06","modified_gmt":"2025-05-01T09:15:06","slug":"103000276088-how-do-i-chat-with-the-contabo-customer-support-team","status":"publish","type":"kb","link":"https:\/\/contabo.com\/blog\/kb\/103000276088-how-do-i-chat-with-the-contabo-customer-support-team\/","title":{"rendered":"How Do I Chat With the Contabo Customer Support Team?"},"content":{"rendered":"

We’re now even quicker to assist you – connect with us instantly through live Chat!<\/strong><\/h4>\n

Starting now, our Contabo Customer Support Team is happy to assist you via live chat. Get direct, expert help with any questions about your existing Contabo products – quickly and efficiently. <\/p>\n

<\/p>\n

Here’s how to chat with our Contabo Customer Support Team:<\/strong><\/h4>\n
    \n
  1. First, you need an active customer account.<\/strong><\/li>\n
  2. Next, <\/a><\/u><\/strong><\/u>click the Login<\/em> button at the top right of <\/a>the page. You will need to login with the same details you use for the new Customer Control Panel<\/u><\/a><\/strong>. If you have not logged in to the new Customer Control Panel before, please go to the current Customer Control Panel here<\/u><\/a> and click the “Go to new.contabo.com” button at the top the page to create your login credentials.<\/li>\n
  3. Start the chat<\/strong>: If you’ve completed the two steps above, reopen this page<\/u><\/a> and our chat window will automatically open. Alternatively, you can simply click on the chat icon at the bottom right of this page<\/u><\/a>.<\/li>\n<\/ol>\n

    Important:<\/strong><\/h4>\n