{"id":22432,"date":"2025-03-06T13:35:26","date_gmt":"2025-03-06T12:35:26","guid":{"rendered":"https:\/\/contabo.com\/blog\/kb\/103000337651-how-do-i-fix-the-error-user-account-has-been-locked-because-there-were-too-many-logon-attempts-on-w\/"},"modified":"2025-04-10T16:37:52","modified_gmt":"2025-04-10T14:37:52","slug":"103000337651-how-do-i-fix-the-error-user-account-has-been-locked-because-there-were-too-many-logon-attempts-on-w","status":"publish","type":"kb","link":"https:\/\/contabo.com\/blog\/kb\/103000337651-how-do-i-fix-the-error-user-account-has-been-locked-because-there-were-too-many-logon-attempts-on-w\/","title":{"rendered":"How Do I Fix the Error &#8216;user account has been locked because there were too many logon attempts&#8217; on Windows 2025?"},"content":{"rendered":"<h4 class=\"fd-toc\"><strong dir=\"ltr\">Table Of Contents:<\/strong><\/h4>\n<ul>\n<li><a dir=\"ltr\" href=\"#Overview:\" rel=\"nofollow\">Overview of the error<\/a><\/li>\n<li><a dir=\"ltr\" href=\"#Follow-these-steps-to-regain-access-to-your-server:\" rel=\"nofollow\">Follow these steps to regain access to your server<\/a><\/li>\n<\/ul>\n<p><\/p>\n<h4 dir=\"ltr\" id=\"Overview:\"><strong dir=\"ltr\">Overview of the error:<\/strong><\/h4>\n<p dir=\"ltr\">You may receive the following error message when you try to log on to your Windows 2025 server:<\/p>\n<p dir=\"ltr\"><\/p>\n<p dir=\"ltr\"><img decoding=\"async\" src=\"https:\/\/s3-eu-central-1.amazonaws.com\/euc-cdn.freshdesk.com\/data\/helpdesk\/attachments\/production\/103194603493\/original\/ENmAH8jucJHFFMEuEvs6XDsHgQQDCDBDSg.png?1741006029\" class=\"fr-fic fr-fil fr-dib\" data-attachment=\"[object Object]\" data-id=\"103194603493\"><\/p>\n<p><\/p>\n<p dir=\"ltr\">As mentioned in the error message, <strong>this is due to too many failed logon attempts or password change attempts.<\/strong><\/p>\n<p><strong>If you can&#8217;t regain access to your account, you will need to reinstall Windows 2025 on your server and then disable or edit your server&#8217;s lockout policy to prevent this from happening again.<\/strong><\/p>\n<h4 dir=\"ltr\" id=\"Follow-these-steps-to-regain-access-to-your-server:\"><strong dir=\"ltr\">Follow these steps to regain access to your server:<\/strong><\/h4>\n<ol>\n<li dir=\"ltr\"><strong>Re-install your server via the <u><a href=\"https:\/\/my.contabo.com\/account\/\" rel=\"noreferrer nofollow noopener\" target=\"_blank\"><u>Customer Control Panel<\/u><\/a><\/u>.&nbsp;<\/strong>If you&#8217;re not sure how to do this, you can follow our <a href=\"https:\/\/help.contabo.com\/en\/support\/solutions\/articles\/103000270036-how-can-i-re-install-my-operating-system-\" rel=\"noreferrer nofollow noopener\" target=\"_blank\"><u>g<\/u><u>uide here<\/u><\/a>.\n<p><strong dir=\"ltr\">Please note that this process will erase all data on the server, so be sure to back up the server before performing the installation.<\/strong> If you don&#8217;t have a backup of your data, you can use a rescue system to access your server and create a backup. For information on how to run a rescue system, follow our&nbsp;<a class=\"fui-Link ___1q1shib f2hkw1w f3rmtva f1ewtqcl fyind8e f1k6fduh f1w7gpdv fk6fouc fjoy568 figsok6 f1s184ao f1mk8lai fnbmjn9 f1o700av f13mvf36 f1cmlufx f9n3di6 f1ids18y f1tx3yz7 f1deo86v f1eh06m1 f1iescvh fhgqx19 f1olyrje f1p93eir f1nev41a f1h8hb77 f1lqvz6u f10aw75t fsle3fq f17ae5zn\" href=\"https:\/\/help.contabo.com\/en\/support\/solutions\/articles\/103000271029-i-can-t-connect-to-my-server-my-server-is-unreachable-what-do-i-do-\" rel=\"noreferrer noopener nofollow\" target=\"_blank\" title=\"https:\/\/help.contabo.com\/en\/support\/solutions\/articles\/103000271029-i-can-t-connect-to-my-server-my-server-is-unreachable-what-do-i-do-\"><u>guide here<\/u>.<\/a><\/p>\n<\/li>\n<li dir=\"ltr\">Once you have re-installed your server and regained access to it, you can disable or edit your server&#8217;s lockout policy. To do this, <strong>access your server&#8217;s &#8220;Control Center&#8221; and locate &#8220;Edit Group Policy&#8221;.<\/strong>\n<\/li>\n<li dir=\"ltr\"><strong>Open &#8220;Edit group policy&#8221;<\/strong> and the following window should open:\n<p><img decoding=\"async\" class=\"fr-fic fr-fil fr-dib\" data-attachment=\"[object Object]\" data-id=\"103194617184\" src=\"https:\/\/s3-eu-central-1.amazonaws.com\/euc-cdn.freshdesk.com\/data\/helpdesk\/attachments\/production\/103194617184\/original\/Pl_Zpeoy_onq-VMJcqhgk6bHyxkw6qztsg.png?1741006859\"><\/li>\n<li dir=\"ltr\"><strong dir=\"ltr\">Open &#8220;Computer Configuration&#8221;<\/strong> and you should see the following:\n<p><img decoding=\"async\" class=\"fr-fic fr-fil fr-dib\" data-attachment=\"[object Object]\" data-id=\"103194618123\" src=\"https:\/\/s3-eu-central-1.amazonaws.com\/euc-cdn.freshdesk.com\/data\/helpdesk\/attachments\/production\/103194618123\/original\/eSU6TCnbAjx2QNlMyh7RYfsrG5SYF-7IMA.png?1741006938\"><\/li>\n<li dir=\"ltr\"><strong>Open &#8220;Windows Settings&#8221;&nbsp;<\/strong>and you should see the following:\n<p><img decoding=\"async\" class=\"fr-fic fr-fil fr-dib\" data-attachment=\"[object Object]\" data-id=\"103194619403\" src=\"https:\/\/s3-eu-central-1.amazonaws.com\/euc-cdn.freshdesk.com\/data\/helpdesk\/attachments\/production\/103194619403\/original\/u7vPqvvzkcL9HOWUd_2b6Cgk4DtFO0pxhw.png?1741007046\"><\/li>\n<li dir=\"ltr\"><strong>Click &#8220;Security Settings&#8221;<\/strong> and you should see the following:\n<p><img decoding=\"async\" class=\"fr-fic fr-fil fr-dib\" data-attachment=\"[object Object]\" data-id=\"103194620084\" src=\"https:\/\/s3-eu-central-1.amazonaws.com\/euc-cdn.freshdesk.com\/data\/helpdesk\/attachments\/production\/103194620084\/original\/lKc2JHaN1O2EQbwelenZTwKu1l5SrdfV0Q.png?1741007100\"><\/li>\n<li dir=\"ltr\"><strong>Click &#8220;Account Policies&#8221;&nbsp;<\/strong>and you should see the following:\n<p><img decoding=\"async\" class=\"fr-fic fr-fil fr-dib\" data-attachment=\"[object Object]\" data-id=\"103194620671\" src=\"https:\/\/s3-eu-central-1.amazonaws.com\/euc-cdn.freshdesk.com\/data\/helpdesk\/attachments\/production\/103194620671\/original\/YT5M7UbSuWZ0lE4RiybpmZBV670a8mi7lw.png?1741007156\"><\/li>\n<li dir=\"ltr\"><strong>Click &#8220;Account Lookout Policy&#8221;&nbsp;<\/strong>and you should see the following:\n<p><img decoding=\"async\" class=\"fr-fic fr-fil fr-dib\" data-attachment=\"[object Object]\" data-id=\"103194621329\" src=\"https:\/\/s3-eu-central-1.amazonaws.com\/euc-cdn.freshdesk.com\/data\/helpdesk\/attachments\/production\/103194621329\/original\/Z4C1QqGcjDlIQ4P14-FmcTfC1UKgGWpy7w.png?1741007240\"><\/li>\n<li dir=\"ltr\"><strong>Click &#8220;Account lockout threshold&#8221;<\/strong> and you should see the following:\n<p><img decoding=\"async\" class=\"fr-fic fr-fil fr-dib\" data-attachment=\"[object Object]\" data-id=\"103194622025\" src=\"https:\/\/s3-eu-central-1.amazonaws.com\/euc-cdn.freshdesk.com\/data\/helpdesk\/attachments\/production\/103194622025\/original\/GA6HfP5qFKrOnHlvh5CrTZjtRqJgsZMtzg.png?1741007333\"><\/li>\n<li dir=\"ltr\"><strong>I<\/strong><strong>f you want to turn off the lockout function completely you can set the number above to 0,<\/strong> or you can just raise the number of invalid login attempts to trigger a lockout to be higher.\n<\/li>\n<li dir=\"ltr\">Once you&#8217;re done <strong>click the &#8220;Apply&#8221; button and then the &#8220;OK&#8221; button.<\/strong><\/li>\n<\/ol>\n<p><span class=\"ast-load-more active\"><a href=\"https:\/\/help.contabo.com\/en\/support\/solutions\/articles\/103000337651-how-do-i-fix-the-error-user-account-has-been-locked-because-there-were-too-many-logon-attempts-on-w\" rel=\"nofollow\">Details&#8230;<\/a> <\/span><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Table Of Contents: Overview of the error Follow these steps to regain access to your server Overview of the error: You may receive the following error message when you try to log on to your Windows 2025 server: As mentioned in the error message, this is due to too many failed logon attempts or password [&hellip;]<\/p>\n","protected":false},"author":72,"featured_media":0,"template":"","meta":{"inline_featured_image":false,"_uag_custom_page_level_css":"","site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center 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center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"categories":[2067],"tags":[],"class_list":["post-22432","kb","type-kb","status-publish","hentry","category-kb"],"uagb_featured_image_src":{"full":false,"thumbnail":false,"medium":false,"medium_large":false,"large":false,"1536x1536":false,"2048x2048":false},"uagb_author_info":{"display_name":"Contabo Web","author_link":"https:\/\/contabo.com\/blog\/author\/julius-nalivaiko\/"},"uagb_comment_info":0,"uagb_excerpt":"Table Of Contents: Overview of the error Follow these steps to regain access to your server Overview of the error: You may receive the following error message when you try to log on to your Windows 2025 server: As mentioned in the error message, this is due to too many failed logon attempts or password&hellip;","_links":{"self":[{"href":"https:\/\/contabo.com\/blog\/wp-json\/wp\/v2\/kb\/22432","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/contabo.com\/blog\/wp-json\/wp\/v2\/kb"}],"about":[{"href":"https:\/\/contabo.com\/blog\/wp-json\/wp\/v2\/types\/kb"}],"author":[{"embeddable":true,"href":"https:\/\/contabo.com\/blog\/wp-json\/wp\/v2\/users\/72"}],"version-history":[{"count":1,"href":"https:\/\/contabo.com\/blog\/wp-json\/wp\/v2\/kb\/22432\/revisions"}],"predecessor-version":[{"id":22781,"href":"https:\/\/contabo.com\/blog\/wp-json\/wp\/v2\/kb\/22432\/revisions\/22781"}],"wp:attachment":[{"href":"https:\/\/contabo.com\/blog\/wp-json\/wp\/v2\/media?parent=22432"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/contabo.com\/blog\/wp-json\/wp\/v2\/categories?post=22432"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/contabo.com\/blog\/wp-json\/wp\/v2\/tags?post=22432"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}