{"id":22252,"date":"2025-01-03T20:18:58","date_gmt":"2025-01-03T19:18:58","guid":{"rendered":"https:\/\/contabo.com\/blog\/kb\/103000285149-can-i-get-a-refund\/"},"modified":"2025-04-10T17:55:55","modified_gmt":"2025-04-10T15:55:55","slug":"103000285149-can-i-get-a-refund","status":"publish","type":"kb","link":"https:\/\/contabo.com\/blog\/kb\/103000285149-can-i-get-a-refund\/","title":{"rendered":"Can I Get a Refund?"},"content":{"rendered":"

Can I Get a Refund?
<\/strong><\/h4>\n

There are several instances in which you may be eligible for a refund. Please review the criteria below to determine if you qualify, and follow the relevant steps:
<\/strong><\/p>\n

<\/p>\n

    \n
  1. If you’re within the first 14 days of your Contabo contract:<\/strong>
    <\/u>You are eligible to request a refund. Please follow the guide here<\/u><\/a> to submit a revocation request to our Customer Support team.<\/li>\n
  2. If your service was automatically renewed and the renewal happened less than 72 hours ago:
    <\/strong>You may request a refund. Please follow the     guide here<\/u><\/a> to learn how to request a refund from our Customer Support team.<\/li>\n
  3. If you accidentally ordered a service and would like to cancel it right away:
    <\/strong>You can contact our Customer Support team, and they will assist you in processing the cancellation and refund of your service. Please read the     guide here<\/u><\/a> for more details.<\/li>\n
  4. If you’d like to request a refund for your current active account balance:
    <\/strong>You can contact support for assistance. Please read the     guide here<\/u><\/a> for more details. Please note that an additional administration fee may apply for processing the refund.
    <\/strong><\/li>\n<\/ol>\n

    <\/h4>\n

    What If I Don’t Meet Any of the Above Requirements?
    <\/strong><\/h4>\n

    If you do not meet any of the above criteria, you may not be eligible for a refund.
    <\/u>
    However, if you’d like to cancel your subscription to prevent future payments, please review our     guide here<\/u><\/a> on how to close your account.
    <\/strong><\/p>\n

    <\/h4>\n

    How Will My Refund Be Processed?<\/strong><\/h4>\n

    Refunds will always be processed and returned to the original payment method used for the transaction.<\/p>\n<\/p>\n

    Details…<\/a> <\/span><\/p>\n","protected":false},"excerpt":{"rendered":"

    Can I Get a Refund? There are several instances in which you may be eligible for a refund. Please review the criteria below to determine if you qualify, and follow the relevant steps: If you’re within the first 14 days of your Contabo contract:You are eligible to request a refund. Please follow the guide here […]<\/p>\n","protected":false},"author":72,"featured_media":0,"template":"","meta":{"inline_featured_image":false,"_uag_custom_page_level_css":"","site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"categories":[2067],"tags":[],"class_list":["post-22252","kb","type-kb","status-publish","hentry","category-kb"],"uagb_featured_image_src":{"full":false,"thumbnail":false,"medium":false,"medium_large":false,"large":false,"1536x1536":false,"2048x2048":false},"uagb_author_info":{"display_name":"Contabo Web","author_link":"https:\/\/contabo.com\/blog\/author\/julius-nalivaiko\/"},"uagb_comment_info":0,"uagb_excerpt":"Can I Get a Refund? There are several instances in which you may be eligible for a refund. Please review the criteria below to determine if you qualify, and follow the relevant steps: If you’re within the first 14 days of your Contabo contract:You are eligible to request a refund. Please follow the guide here…","_links":{"self":[{"href":"https:\/\/contabo.com\/blog\/wp-json\/wp\/v2\/kb\/22252","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/contabo.com\/blog\/wp-json\/wp\/v2\/kb"}],"about":[{"href":"https:\/\/contabo.com\/blog\/wp-json\/wp\/v2\/types\/kb"}],"author":[{"embeddable":true,"href":"https:\/\/contabo.com\/blog\/wp-json\/wp\/v2\/users\/72"}],"version-history":[{"count":1,"href":"https:\/\/contabo.com\/blog\/wp-json\/wp\/v2\/kb\/22252\/revisions"}],"predecessor-version":[{"id":22830,"href":"https:\/\/contabo.com\/blog\/wp-json\/wp\/v2\/kb\/22252\/revisions\/22830"}],"wp:attachment":[{"href":"https:\/\/contabo.com\/blog\/wp-json\/wp\/v2\/media?parent=22252"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/contabo.com\/blog\/wp-json\/wp\/v2\/categories?post=22252"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/contabo.com\/blog\/wp-json\/wp\/v2\/tags?post=22252"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}