
{"id":22032,"date":"2024-09-02T18:53:48","date_gmt":"2024-09-02T16:53:48","guid":{"rendered":"https:\/\/contabo.com\/blog\/?p=22032"},"modified":"2025-04-10T18:13:25","modified_gmt":"2025-04-10T16:13:25","slug":"103000269697-can-i-order-a-new-product-as-an-existing-customer","status":"publish","type":"kb","link":"https:\/\/contabo.com\/blog\/kb\/103000269697-can-i-order-a-new-product-as-an-existing-customer\/","title":{"rendered":"Can I Order a New Product as an Existing Customer?"},"content":{"rendered":"<h4 dir=\"ltr\"><strong dir=\"ltr\">How can I order a new product as an existing customer?<\/strong><\/h4>\n<p dir=\"ltr\">As an existing user, <strong>you can use the <a href=\"https:\/\/my.contabo.com\" rel=\"noopener noreferrer nofollow\" target=\"_blank\"><u>Customer Control Panel<\/u><\/a> to place additional orders for new services.<\/strong><\/p>\n<p dir=\"ltr\"><\/p>\n<p dir=\"ltr\">To do order a new product as an existing customer, use the <u><a href=\"https:\/\/my.contabo.com\" rel=\"noopener noreferrer nofollow\" target=\"_blank\"><u>Customer Control Panel<\/u><\/a><\/u> then, click on the product you wish to purchase in the &#8220;New Order&#8221; section on the left hand side of the <a href=\"https:\/\/my.contabo.com\" rel=\"noopener noreferrer nofollow\" target=\"_blank\"><u>Customer Control Panel<\/u><\/a>.<\/p>\n<p dir=\"ltr\"><\/p>\n<p dir=\"ltr\">You will then be redirected to the Contabo website where you can select the products you wish to purchase and complete the order process in just a few quick steps.&nbsp;<\/p>\n<p dir=\"ltr\"><\/p>\n<p dir=\"ltr\">All the necessary information regarding your existing account will be pre-populated by our system.<\/p>\n<h4 dir=\"ltr\"><\/h4>\n<h4 dir=\"ltr\"><strong dir=\"ltr\">Limits to ordering new products:<\/strong><\/h4>\n<p dir=\"ltr\">By default, each account has a limit of 75 VPS, 20 VDS, and 10 Dedicated Servers. <strong>You can request to increase your account limit by contacting customer support.<\/strong><\/p>\n<p data-identifyelement=\"503\" dir=\"ltr\"><strong><br data-identifyelement=\"499\"><\/strong><\/p>\n<p data-identifyelement=\"504\" dir=\"ltr\">You can raise a ticket with the customer support team via the <u><a href=\"https:\/\/contabo.freshdesk.com\/en\/support\/home\" rel=\"noopener noreferrer nofollow nofollow\" target=\"_blank\"><\/a><a href=\"https:\/\/my.contabo.com\/?support=\" rel=\"noreferrer nofollow noopener\" target=\"_blank\">Customer Control Panel here<\/a><\/u>.<\/p>\n<p dir=\"ltr\"><a href=\"https:\/\/contabo.freshdesk.com\/en\/support\/home\" rel=\"nofollow nofollow\"><\/a><a href=\"https:\/\/contabo.freshdesk.com\/en\/support\/home\" rel=\"nofollow nofollow\"><\/a><a href=\"https:\/\/contabo.freshdesk.com\/en\/support\/home\" rel=\"nofollow nofollow\"><\/a><a href=\"https:\/\/contabo.freshdesk.com\/en\/support\/home\" rel=\"nofollow nofollow\"><\/a><u><a href=\"https:\/\/contabo.freshdesk.com\/en\/support\/home\" rel=\"nofollow nofollow\"><\/a><\/u><\/p>\n<p><\/p>\n<\/p>\n<p><span class=\"ast-load-more active\"><a href=\"https:\/\/help.contabo.com\/en\/support\/solutions\/articles\/103000269697-can-i-order-a-new-product-as-an-existing-customer-\" rel=\"nofollow\">Details&#8230;<\/a> <\/span><\/p>\n","protected":false},"excerpt":{"rendered":"<p>How can I order a new product as an existing customer? As an existing user, you can use the Customer Control Panel to place additional orders for new services. To do order a new product as an existing customer, use the Customer Control Panel then, click on the product you wish to purchase in the [&hellip;]<\/p>\n","protected":false},"author":72,"featured_media":0,"template":"","meta":{"inline_featured_image":false,"_uag_custom_page_level_css":"","site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"categories":[2067],"tags":[],"class_list":["post-22032","kb","type-kb","status-publish","hentry","category-kb"],"uagb_featured_image_src":{"full":false,"thumbnail":false,"medium":false,"medium_large":false,"large":false,"1536x1536":false,"2048x2048":false},"uagb_author_info":{"display_name":"Contabo Web","author_link":"https:\/\/contabo.com\/blog\/author\/julius-nalivaiko\/"},"uagb_comment_info":0,"uagb_excerpt":"How can I order a new product as an existing customer? As an existing user, you can use the Customer Control Panel to place additional orders for new services. To do order a new product as an existing customer, use the Customer Control Panel then, click on the product you wish to purchase in the&hellip;","_links":{"self":[{"href":"https:\/\/contabo.com\/blog\/wp-json\/wp\/v2\/kb\/22032","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/contabo.com\/blog\/wp-json\/wp\/v2\/kb"}],"about":[{"href":"https:\/\/contabo.com\/blog\/wp-json\/wp\/v2\/types\/kb"}],"author":[{"embeddable":true,"href":"https:\/\/contabo.com\/blog\/wp-json\/wp\/v2\/users\/72"}],"version-history":[{"count":1,"href":"https:\/\/contabo.com\/blog\/wp-json\/wp\/v2\/kb\/22032\/revisions"}],"predecessor-version":[{"id":22985,"href":"https:\/\/contabo.com\/blog\/wp-json\/wp\/v2\/kb\/22032\/revisions\/22985"}],"wp:attachment":[{"href":"https:\/\/contabo.com\/blog\/wp-json\/wp\/v2\/media?parent=22032"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/contabo.com\/blog\/wp-json\/wp\/v2\/categories?post=22032"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/contabo.com\/blog\/wp-json\/wp\/v2\/tags?post=22032"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}