{"id":22012,"date":"2025-04-30T14:58:24","date_gmt":"2025-04-30T12:58:24","guid":{"rendered":"https:\/\/contabo.com\/blog\/kb\/103000268796-how-can-i-check-the-status-of-my-order\/"},"modified":"2025-05-08T11:15:01","modified_gmt":"2025-05-08T09:15:01","slug":"103000268796-how-can-i-check-the-status-of-my-order","status":"publish","type":"kb","link":"https:\/\/contabo.com\/blog\/kb\/103000268796-how-can-i-check-the-status-of-my-order\/","title":{"rendered":"How Can I Check The Status of My Order?"},"content":{"rendered":"

How can I check the status of my order?<\/strong><\/h4>\n

Once you have purchased a Contabo product, you should be able to check the status of your order here<\/strong><\/u><\/a>.<\/p>\n

<\/p>\n

All you need to do is open the link above and fill in the email address field and the order number field. For the email address field you must use the email address<\/strong> that you used when completing your purchase. The Order ID should have been emailed to you after you completed your purchase and you will need to use this to complete the Order ID field.<\/p>\n


<\/strong><\/p>\n

How long does it take to receive my order?<\/strong><\/h4>\n

The time it takes to provision your server can depend on a few different factors so checking the order status page<\/strong><\/a><\/u> is the best way to keep up to date with the progress of your order.<\/p>\n

<\/p>\n

When your order is ready, you will receive an email with the subject line of “<\/em>Your login data!<\/em>”. This email will only be sent to the email address you used when you made your purchase<\/strong>, so make sure you are check the correct email inbox. Please also check your spam folder for this email too so you don’t miss it.<\/p>\n

<\/p>\n

How can I find an update on my AMD Ryzen Dedicated server order?<\/strong><\/h4>\n

We have a page dedicated to the status of AMD Ryzen Dedicated server orders here<\/u><\/a> where you can find updates. <\/p>\n

<\/p>\n

Why is my order pending verification? <\/strong> <\/h4>\n

We are obligated by law to perform customer data verification for each customer.<\/p>\n


<\/p>\n

Without your response to the verification request email there is a risk that we can’t set up the products you have ordered. <\/p>\n

<\/p>\n

To get your purchase verified as quickly as possible, please respond directly to the email requesting additional verification with the requested information.<\/strong><\/p>\n

<\/p>\n

You can read more about the verification process in our <\/a><\/a>guide here<\/u><\/a>.<\/u><\/p>\n<\/p>\n

Details…<\/a> <\/span><\/p>\n","protected":false},"excerpt":{"rendered":"

How can I check the status of my order? Once you have purchased a Contabo product, you should be able to check the status of your order here. All you need to do is open the link above and fill in the email address field and the order number field. For the email address field […]<\/p>\n","protected":false},"author":72,"featured_media":0,"template":"","meta":{"inline_featured_image":false,"_uag_custom_page_level_css":"","site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"categories":[2067],"tags":[],"class_list":["post-22012","kb","type-kb","status-publish","hentry","category-kb"],"uagb_featured_image_src":{"full":false,"thumbnail":false,"medium":false,"medium_large":false,"large":false,"1536x1536":false,"2048x2048":false},"uagb_author_info":{"display_name":"Contabo Web","author_link":"https:\/\/contabo.com\/blog\/author\/julius-nalivaiko\/"},"uagb_comment_info":0,"uagb_excerpt":"How can I check the status of my order? Once you have purchased a Contabo product, you should be able to check the status of your order here. All you need to do is open the link above and fill in the email address field and the order number field. For the email address field…","_links":{"self":[{"href":"https:\/\/contabo.com\/blog\/wp-json\/wp\/v2\/kb\/22012","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/contabo.com\/blog\/wp-json\/wp\/v2\/kb"}],"about":[{"href":"https:\/\/contabo.com\/blog\/wp-json\/wp\/v2\/types\/kb"}],"author":[{"embeddable":true,"href":"https:\/\/contabo.com\/blog\/wp-json\/wp\/v2\/users\/72"}],"version-history":[{"count":2,"href":"https:\/\/contabo.com\/blog\/wp-json\/wp\/v2\/kb\/22012\/revisions"}],"predecessor-version":[{"id":23542,"href":"https:\/\/contabo.com\/blog\/wp-json\/wp\/v2\/kb\/22012\/revisions\/23542"}],"wp:attachment":[{"href":"https:\/\/contabo.com\/blog\/wp-json\/wp\/v2\/media?parent=22012"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/contabo.com\/blog\/wp-json\/wp\/v2\/categories?post=22012"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/contabo.com\/blog\/wp-json\/wp\/v2\/tags?post=22012"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}