Help Posts

There are several reasons why a daily backup may not run. Please check the following: Scheduled Backup time: The backup may be set to run later in the day. You can check when the Auto Backup will next run by opening the VPS Auto Backup tab in the Customer Control Panel here. In the column “Schedule […]

The Auto Backup Add-On is available for VPS product lines VPS 0 – VPS 6 and VPS XS – VPS XXXL. For all other VPS and VDS product lines (e.g. Storage VPS) it is currently not available.  Details…

The Auto Backup Add-On is an optional extension to the functionality of Contabo’s Virtual Private Servers (VPS)  that creates automatically daily backups of your VPS data and stores them off-server for up to 10 days.   The data is copied to a separate Contabo storage system which means data loss on the host-system of the

Table of Contents Can I cancel or revoke my new Contabo product? What requirements do I need to meet to be eligible to revoke my order with Contabo?

Table of Contents How do I use the Contabo backup space on Windows? How do I use the Contabo backup space on Linux? Things to know about the Contabo backup space: How do I use the Contabo backup space on Windows? For Windows a third party application such as Filezilla can be used to connect

Table of Contents What is the Rclone tool? How do I install rclone?

How do I recharge my account? If you have selected a manual payment method, you will need to manually add funds to your account at the end of each billing cycle. This ensures that we can deduct payment for your services. Failing to recharge your account on time may result in missed payments, loss of

Why should I setup a SSH connection? SSH is a more secure way to connect to your server and prevents the connection from exposing your server’s ports to the Internet. How to set up an SSH connection depends on the operating systems (OS) used on your local computer and the Contabo server. Below you will

Are there any bandwidth limits at Contabo? Bandwidth limits may vary depending on the type of server you have.  But, if your server exceeds its allocated bandwidth for 10 consecutive days, our support team will contact you to inform you that a bandwidth limit has been applied to your account. These measures help ensure a

You can check when the Auto Backup will next run by opening the VPS Auto Backup tab in the Customer Control Panel here.  In the column “Schedule of next Backup” you should see when the Auto Backup will run next. Details…

Can I Re-install My Operating System? You can re-install an operating system (OS) on your Contabo server using the Customer Control Panel. Below is a quick guide on how to do this. How do I re-install an OS on my Contabo server? Log in to the Customer Control Panel. Click on “Your services” in the

Which Tools Are Compatible With Contabo’s Object Storage? cntb aws cli rclone Cyberduck goofys s3fs-fuse Nextcloud s3cmd WinSCP Cloudberry Explorer BucketAnywhere Virtualmin Velero Plesk Contabo’s S3 compatible Object Storage is largely compatible with Amazon’s AWS S3 Object Storage. Not all features of AWS S3 are fully supported. For example, logging is not supported. Contabo uses

Does Contabo offer Managed Serves?  While we don’t offer fully managed servers, we do offer the “Managed Server” add-on.  This add-on grants you 2 hours of technical support per month, which you can use to ask the Contabo support team for help with any server management tasks you may have.  Please note that this add-on

To close your account, all you need to do is cancel any active subscriptions you have in the Customer Control Panel. Read our guide here to learn how to cancel your Contabo service or close your account. Details…

Facing issues with your Contabo service? Browse our troubleshooting articles to find step-by-step solutions to common problems here. Details…