Help Posts

How can I buy Auto Backup Add-On for a new Contabo server? Open the Contabo Website and select VPS you would like to buy. (Please note, the Auto Backup Add-On is only available for Cloud VPS, not for storage VPS.) You should be taken to the “Configure your VPS ” page. Select the configuration options […]

VPS and VDS without additional SSDs can be moved to another region upon request. You can start this process in your Customer Control Panel by following the steps below. Alternatively, you watch our video here that explains this process. Log in to the Customer Control Panel. Click “Your services” from the blue “control panel” section on

If you’re having trouble accessing the video below, you can also watch it directly on Youtube here.  Details…

If you’re having trouble accessing the video below, you can also watch it directly on Youtube here. Details…

If you’re having trouble accessing the video below, you can also watch it directly on Youtube here.  Details…

Can I transfer an existing domain to Contabo? It is possible to transfer an existing domain to Contabo via the Customer Control Panel. Below you’ll find a quick guide on how to do this. Alternatively we have a video here, which also guides you through this process. How do I transfer an existing domain to

If you’re having trouble accessing the video below, you can also watch it directly on Youtube here.  Details…

How do I add a payment method to my account? You can add a payment method to your Contabo account with the steps below: Login to the Customer Control Panel. Click “Payment Method” from the blue “control panel” on the left hand side of the page. Next click “Enter payment details”. Finally you will need

If you’re having trouble accessing the video below, you can also watch it directly on Youtube here.  Details…

Snapshots which were created before the restore of an Auto Backup cannot be used for Roll Back via the Customer Control Panel.  If you want to get access to that snapshot, please contact customer support.   You can raise a ticket with the customer support team via the Customer Control Panel here. Snapshots created after

With Auto Backups, your data is backed up daily and stored securely on a separate Contabo storage system, isolated from your VPS host system.  This separation ensures that even in the event of data loss or failure on your VPS host, your backups remain unaffected and accessible.  Details…

You can quickly restore your VPS to the latest Auto Backup with the following steps: Open the “VPS Auto Backup” page in the Customer Control Panel here. Click the “Restore last backup” button (shown below) in the “Quick Action” column next to the VPS on which you want to perform this action. Details…

The Auto Backup Add-On will be activated as soon as you purchase it. The schedule for the first backup will be displayed in the VPS Detail page like this: It will also be displayed in the VPS Auto Backup Overview like this: Details…

Generally, all backups are stored for 10 days. After this period, they will be removed from the Customer Control Panel and will no longer be accessible. If you disable the Auto Backup option, no new backups will be created from that point onward. However, the existing backups will remain for 10 days. The most recent

You can check that the status of your Auto Backup feature by opening the VPS Auto Backup tab in the new Customer Control Panel here. Login to the new Customer Control Panel. From the menu on the left hand side, click “Server & Hosting” and then click “VPS Auto Backup”. You should then be taken