Help Posts

If you’re having trouble accessing the video below, you can also watch it directly on Youtube here.  Details…

How do I add a payment method to my account? You can add a payment method to your Contabo account with the steps below: Login to the Customer Control Panel. Click “Payment Method” from the blue “control panel” on the left hand side of the page. Next click “Enter payment details”. Finally you will need

If you’re having trouble accessing the video below, you can also watch it directly on Youtube here.  Details…

Snapshots which were created before the restore of an Auto Backup cannot be used for Roll Back via the Customer Control Panel.  If you want to get access to that snapshot, please contact customer support.   You can raise a ticket with the customer support team via the Customer Control Panel here. Snapshots created after

With Auto Backups, your data is backed up daily and stored securely on a separate Contabo storage system, isolated from your VPS host system.  This separation ensures that even in the event of data loss or failure on your VPS host, your backups remain unaffected and accessible.  Details…

You can quickly restore your VPS to the latest Auto Backup with the following steps: Open the “VPS Auto Backup” page in the Customer Control Panel here. Click the “Restore last backup” button (shown below) in the “Quick Action” column next to the VPS on which you want to perform this action. Details…

The Auto Backup Add-On will be activated as soon as you purchase it. The schedule for the first backup will be displayed in the VPS Detail page like this: It will also be displayed in the VPS Auto Backup Overview like this: Details…

Generally, all backups are stored for 10 days. After this period, they will be removed from the Customer Control Panel and will no longer be accessible. If you disable the Auto Backup option, no new backups will be created from that point onward. However, the existing backups will remain for 10 days. The most recent

You can check that the status of your Auto Backup feature by opening the VPS Auto Backup tab in the new Customer Control Panel here. Login to the new Customer Control Panel. From the menu on the left hand side, click “Server & Hosting” and then click “VPS Auto Backup”. You should then be taken

There are several reasons why a daily backup may not run. Please check the following: Scheduled Backup time: The backup may be set to run later in the day. You can check when the Auto Backup will next run by opening the VPS Auto Backup tab in the Customer Control Panel here. In the column “Schedule

The Auto Backup Add-On is available for VPS product lines VPS 0 – VPS 6 and VPS XS – VPS XXXL. For all other VPS and VDS product lines (e.g. Storage VPS) it is currently not available.  Details…

The Auto Backup Add-On is an optional extension to the functionality of Contabo’s Virtual Private Servers (VPS)  that creates automatically daily backups of your VPS data and stores them off-server for up to 10 days.   The data is copied to a separate Contabo storage system which means data loss on the host-system of the

Table of Contents Can I cancel or revoke my new Contabo product? What requirements do I need to meet to be eligible to revoke my order with Contabo?

Table of Contents How do I use the Contabo backup space on Windows? How do I use the Contabo backup space on Linux? Things to know about the Contabo backup space: How do I use the Contabo backup space on Windows? For Windows a third party application such as Filezilla can be used to connect

Table of Contents What is the Rclone tool? How do I install rclone?