Help Posts

The your current Data Center will be decommissioned in the near future. Details…

No, your current data center is being decommissioned, so staying is not an option. Details…

Will the migration cause downtimes, and if so for how long? Depending on the type of server you have with Contabo, you may experience downtimes.  If you have a dedicated server, there will be downtime, but it will be scheduled overnight and will last a maximum of 14 hours. You will be notified 3 weeks

Why Did My Payment Fail? If you’re having problems with your payment, we recommend checking the following: That your card supports this type of purchase. Sufficient funds are available for the transaction.  There are no spending limits or expiration issues. The card supports the currency your making the transaction in. Your card number, CVC, and

If you’re having trouble accessing the video below, you can also watch it directly on Youtube here.  Details…

If you’re having trouble accessing the video below, you can also watch it directly on Youtube here. Details…

What happens after I buy a Contabo server? Once you have placed your order and your payment has been received, your instance will be automatically provisioned.  If this is your first order a new Contabo account will be created for you automatically, as well as the credentials necessary to log in to the Customer Control

Why am I getting an incorrect password error when logging into my server via VNC? In order to continuously provide you with the best performance, we occasionally need to migrate instances in the background to ensure an even system load. These migrations take place in the background and have no impact on you. All data,

Why do I need to upgrade my system? Updating your system regularly prevents attackers from exploiting vulnerabilities in the operating system. Don’t forget to check that the new version is compatible with any custom software you have installed on your server, so that the functionality of your current tools remains intact. Below you’ll find some

If you’re having trouble accessing the video below, you can also watch it directly on Youtube here.  Details…

If you’re having trouble accessing the video below, you can also watch it directly on Youtube here.  Details…

Overview of installing Plesk onto a Contabo server: Plesk is a is 3rd party web hosting control panel tool that can be included with your Contabo server.  You can purchase Plesk servers on the website here or if you already have a Contabo server you can purchase it separately by contacting the customer support team. 

If you’re having trouble accessing the video below, you can also watch it directly on Youtube here. Details…

If you’re having trouble accessing the video below, you can also watch it directly on Youtube here.  Details…

Table Of Contents: Overview of the error Follow these steps to regain access to your server Overview of the error: You may receive the following error message when you try to log on to your Windows 2025 server: As mentioned in the error message, this is due to too many failed logon attempts or password