Help Posts

Help Post type with same structure as posts

How Do I Chat With the Contabo Customer Support Team?

We’re now even quicker to assist you – connect with us instantly through live Chat! Starting now, our Contabo Customer Support Team is happy to assist you via live chat. Get direct, expert help with any questions about your existing Contabo products – quickly and efficiently.  Here’s how to chat with our Contabo Customer Support

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Can I Change My Virtual Private Server (VPS)/Virtual Dedicated Server (VDS) Plan?

Can I Change My VPS/VDS Plan? It is possible to change an existing VPS/VDS plan but the processes for upgrading and downgrading your plan are different.  Below you’ll find how to change your VPS/VDS plan depending on what type of change you would like to make. Can I upgrade my VPS/VDS plan? Upgrading your VPS/VDS

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How Can I Order an Upgrade for a Product as an Existing Customer?

Can I Order an Upgrade for a Product as an Existing Customer? Currently, you can only order upgrades for existing Virtual Private Servers (VPS) and Virtual Dedicated Servers (VDS). To upgrade Dedicated Servers or any additional add-ons, please contact the Customer Support team. You can raise a ticket with the customer support team via the

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How Can I Improve the Security of My Server?

How can I improve the security of my server? Please understand that we provide unmanaged access to our servers. Once root access to the server is granted, further configuration and security measures are your responsibility.  Here are some recommendations we suggest you make to help improve the security of your server: Install and run antivirus software

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Can I Resell Contabo Products?

Can I Re-Sell Contabo Products? It is possible to resell Contabo products without any special agreement. You can start reselling VPS and Dedicated Servers immediately without any special confirmations. Is there a reseller program offered by Contabo? However, there is no general reseller program for one reason only: the prices are calculated as tightly as

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What is the Location Fee?

What is the location fee? The location fee is an additional fee that applies to some locations. What locations are subject to the location fee? The location fee applies to servers located in data centers in the United States, Asia, and Australia. Why is the location fee needed? There are hidden costs associated with running

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