Help Posts

How can I setup DKIM on cPanel? Log in to your Cpanel account. Search for “Email Deliverability” in the search bar. Open the “Email Deliverability” tool. After opening the matching tool, you might see that a problems exist  with DKIM and SPF at some of your listed domains. In this case, please click on the “Manage” button […]

Can I buy an SSL certificate with Contabo? You can purchase a signed SSL Certificate or a wildcard SSL certificate (includes all subdomains as well) with Contabo.   You can order an SSL certificate together with your when first buying a product on the Contabo website, or you can order it separately for an existing

Can I keep my current domain registrar and switch to the Contabo name server? Although it’s not recommended, you can keep the current registrar and just start using the Contabo DNS. To do that, please access DNS Zone Management page in the Customer Control Panel and create a new DNS zone. Once the DNS zone has been

How do I install an SSL certificate on my Linux server using Let’s Encrypt? Before you install the SSL Certificate, you must have the following: A domain name pointing to your server. Root or sudo access to the server. If you have both of the above, then you can follow the guide below to install

How do I install an SSL certficate on my Linux server? First you need to obtain the SSL certificate. After buying your SSL certificate you’ll receive several files from your Certificate Authority (CA), typically including your SSL certificate file and your CA bundle file which you will need to perform the installation.  Next, upload the

How do I install an SSL certificate on my Windows server using Let’s Encrypt? Before you install the SSL Certificate, you must have the following: A domain name pointing to your server. Root or sudo access to the server. If you have both of the above, then you can follow the guide below to install

Is the the Hub Europe data center park more energy-efficient or environmentally friendly? Several measures have been taken, including the use of photovoltaic panels, which ensure clean energy consumption, and the elimination of water as part of the cooling system. Also the backup generator, for example, is compatible with HV0 fuel, making it an environmentally

The new data center is also in the European Union, so nothing will change in terms of your data privacy or GDPR conformity. Details…

Can I choose to migrate to a different data center instead of the Hub Europe data center park? If you have a VPS or VDS with Contabo you can choose to migrate to a data center of your choice. You can read our article here to find out how to migrate to a different data

If you have a dedicated server, you should not turn it off immediately before or after the migration.  The reason for this is that during this time our team will be testing your server to make sure it is 100% functional. Details…

What kind of redundancies and fail-safes are in place at the new Hub Europe data center park to prevent future outages? The new data center features N+1 redundancy for power, cooling and network systems to help prevent future outages and provide you with the best possible service. The Hub Europe data center park also has flood and

No, there won’t be any downtime of the Customer Support channels during the migration from Nuremberg to the Hub Europe data center park. Details…

The cost of your server will not change when you are migrated to the Hub Europe data center. Details…

Do I have to pay any fees for the migration from Nuremberg to the Hub Europe Data Center Park? The migration of your server to the Hub Europe data center park is completely free of charge. You do not need to pay any special fee to have your server migrated or any location fee for the

Will there be any changes in latency or service speed after the migration? Latency depends on your physical location, so while we don’t expect drastic differences in the latency you experience, there may be some changes depending on how close or far you are to the new Hub Europe data center park compared to the