Six months ago, getting help at 3 AM meant waiting hours. Today, you’ll connect with a knowledgeable agent within minutes. Find out how the Customer Experience team completely rebuilt support systems to focus on one question: “What does the customer actually need right now?”
Always Improving: When Customer Experience Becomes Everyone’s Job Read More »
Our IT Process Manager reveals how ITIL frameworks transformed reactive firefighting into proactive problem-solving – without creating bureaucracy that slows teams down. From pattern recognition that prevents recurring issues to automation that frees up human creativity, discover how structure actually creates speed and turns operational complexity into competitive advantage.
Always Improving: How ITIL Frameworks Turn Imminent Chaos into Customer Success Read More »
Getting help with your hosting shouldn’t feel like navigating a maze. Discover how ContaBro, Contabo’s custom-built AI chatbot, is improving customer support with 24/7 availability, fast problem-solving, and seamless escalation to human experts when you need them.
Always Improving: Meet ContaBro and the Future of Customer Support Read More »
Learn about Hub Europe’s innovative cooling system that uses direct-free-cooling to maintain perfect temperatures while reducing energy usage by up to 60%. With a remarkable PUE of 1.168, this system proves that advanced cooling technology doesn’t just protect your hardware – it’s also good for your budget and the environment.
Always Improving: Cooling Technology at our Hub Europe Data Center Read More »
We’re excited to introduce powerful new dedicated servers powered by AMD EPYC Turin processors. Designed for demanding workloads like AI inference, ecommerce hosting, and enterprise cloud computing, these servers deliver unmatched performance and value.
Our all-new VPS portfolio delivers ultimate value with more power, better service, and unbeatable prices. Whether you’re running crypto nodes, forex trading, or gaming servers, find the perfect VPS plan for your needs.
Struggling with the DNS_PROBE_FINISHED_NXDOMAIN error? Learn what it means, why it happens, and how to fix or prevent it in just a few steps.
DNS_PROBE_FINISHED_NXDOMAIN – Complete Guide to Fix and Prevent Read More »
Finding help just got easier. Contabo’s Knowledge Base now includes step-by-step video guides alongside hundreds of articles, all designed to help you solve issues quickly and independently. Explore what’s new in self-support and see how we’re making answers easier to find than ever.
Contabo has rolled out AMD EPYC Turin 9995P processors across our data centers, improving performance while reducing energy consumption. Find out how this infrastructure upgrade benefits your projects through more stable performance, better value, and reduced environmental impact.
Always Improving: AMD Turin CPUs Join the Contabo Virtualization Hosts Inventory Read More »
When our servers began freezing without obvious causes in late 2024, we assembled a specialized task force to investigate. After ruling out hardware, location, and workload patterns, we discovered the culprit: an unexpected interaction between ZRAM compression and swap space that caused system-wide freezes under specific memory conditions.
How We Resolved the Server Issues of 2024 (A Peek Behind the Scenes) Read More »
From Support Agent to Team Lead, Ushan’s journey at Contabo is a story of dedication, growth, and leadership in a dynamic international work environment.
Interview with Ushan: A Journey from Customer Support Agent to Team Lead at Contabo Read More »
Discover Contabo’s new Auto Backup service for Cloud VPS. Enjoy automated, off-server backups with 10-day retention. Protect your data easily and affordably.
Introducing Auto Backup: The Best Way to Protect your VPS Data Read More »
We’ve been hard at work on a new Customer Control Panel with an updated look and feel. It’s now open for all our customers to test out at new.contabo.com – find out what you can expect and what to pay attention to.
Ready for a Fresh Look? Our New Customer Control Panel is Live! Read More »
Ever wondered what goes on behind the scenes in customer support? Meet Gillad, who went from newcomer to changemaker at Contabo, driving innovation and excellence.
From Newcomer to Changemaker: Gillad’s Journey in Customer Support at Contabo Read More »
Meet Beata, Contabo’s Software QA Tester, whose journey from software development to infrastructure testing highlights her unique approach to breaking things to build trust.